WARRANTY POLICY


MyEshop.pk gives offers you 3 days replacement / Checking warranty on Every transaction from us. This replacement warranty offers you just to make you satisfied at the time of purchasing or just to put our customer on safe side, Customer can check the product in 3 days which starts from the day of delivery. During this period of warranty if something with the products goes wrong then you can replace your product under below mentioned warranty Terms and Conditions.

MyEshop.pk is not liable to replace and exchange a merchandise if found used or damaged. If receivable is found use or damage, the cost of re-shipping the item shall be paid by the customer. It’s the liability of the customer to send the merchandise back in its original packing as was received. Shipping cost to be bear by the customer.

Please keep your purchase receipt safe with you which will be issued by MyEshop.pk. The purchase receipt must be presented when making a claim within 3 days of warranty. If the receipt of purchase is not presented, then no claim would be entertain.

Please make sure proper packing of product, to ensure that no damage occurs to product during transit, box of the product must be in the same condition as receive, and box must contain the following:

  • Complete contents as received
  • Detail note regarding the issue
  • Invoice / Purchase receipt copy

In the event if no identical Product is available for replace, MyEshop.pk has the right to replace the product with a device of equal capacity, or offer the customer the choice of other products which can be upgraded also & incur an extra cost.

This warranty is limited to defects in workmanship or parts. All defective products will be replaced. This warranty does not extend to accessories.

This warranty does not cover any defect caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care, loss of parts, tampering or attempted repair by a person not authorized by the distributor.

The warranty will not apply if damage, malfunction or failure resulting from alterations, accident, misuse, abuse, fire, liquid spillage, miss-adjustment of customer controls, use on an incorrect voltage, power surges and dips, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, exposure to abnormally corrosive conditions or entry by any insect, vermin or foreign object in the Product.